Refund policy

RETURN POLICY

Orders may be returned within 10 days of delivery, excluding items subject to final sale.

If you wish to return an item, please contact contact@openarchivenyc.com to initiate the return process. We will provide instructions for return and a return authorization form that must be included with your return shipment. Returns must be shipped within 3 days of your receipt of the return authorization form.

Items must be in original, unworn condition, including original packaging, to be accepted for return. In the event of noncompliance, we reserve the right to deny the return and/or deduct a restocking or repair fee from any store credit.

Returns initiated beyond 10 days of receipt of your order, or shipped beyond 3 days of your receipt of a return authorization, will not be accepted.

Please note that store credit issued as a result of a return excludes any shipping fees paid in connection with the original order, and that all return shipping costs are the customer’s responsibility.